Ratings and Reviews

For more general information on data collection in Redbird, check out: Getting Started With Data Collection

This guide explains how to set up access and collect ratings and reviews data from various review and e-commerce sites. This app enables you to pull item names, review scores, and the full review text. You must prepare a reference file to identify the items you wish to pull reviews for. See the example file format at the end of this guide for reference.

For a list of supported sites or assistance compiling your reference file, please contact the Redbird team.

If you cannot see the Ratings and Reviews collection app in the left-side panel on the workflow canvas, refer to: Enabling Collection Apps Guide

Creating a Collection

1. Double-click on the node to enter configuration mode
2. Name your collection in the Configuration Name box
3. Upload a CSV file of the items you wish to collect ratings and review for by clicking Choose File, then selecting your file, then clicking Upload
4. Update Method allows you to select how you want your data to aggregate when you run future data pulls. Append keeps the historical data and adds the future data pulls below. Replace deletes the historical data and generates the new data in its place.
5. Initial Data Load allows you to upload historical data in bulk as a one-off in the event that you have the data saved on your computer. You can upload your data as a CSV file with no leading/trailing rows or columns and Redbird will run future data collections using the configuration that you set up in previous steps.

6. Click Done

Running a Collection

1. Click on the node.
2. In the right-side panel click Run
3. If date selection is set to manual, then the workflow will be stopped for you to input dates. Click Review on the node.
4. Select the Start date and End date of the period you would like to cover.
5. Click Back to Workflow
6. Click Continue on the node.

Example CSV Format

Reviews Reference File Example

Use the below format within your CSV.