Sprout Social

For more general information on data collection in Redbird, check out: Getting Started With Data Collection

This guide explains how to set up access and collect data from the Sprout Social platform which collects social media analytics. Please ensure that the reports you need are already populated in Sprout Social. Through this collection app, we can pull the data from those existing reports.

If you cannot see the Sprout Social collection app in the left-side panel on the workflow canvas, refer to: Enabling Collection Apps Guide

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Creating a Collection

1. Double-click on the node to enter configuration mode
2. Click the pencil next to Configuration Name to name your collection
3. Enter your credentials by clicking the cog next to the credentials drop-down. You can enter multiple credentials and select the relevant ones you wish to use for each collection in the credentials drop-down.

4. Enter a Group Name
5. Select a Report Type from the dropdown
6. Under Sources, the available options for the selected report will populate in the Available box. Select the sources you need and click the top arrow to move it to the Selected box.\
   
   
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7. Update Method allows you to select how you want your data to aggregate when you run future data pulls. Append keeps the historical data and adds the future data pulls below. Replace deletes the historical data and generates the new data in its place.
8. Initial Data Load allows you to upload historical data in bulk as a one-off in the event that you have the data saved on your computer. You can upload your data as a CSV file with no leading/trailing rows or columns and Redbird will run future data collections using the configuration that you set up in previous steps.

9. Click Done

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Running a Collection

1. Click on the node.
2. In the right-side panel click Run
3. If date selection is set to manual, then the workflow will be stopped for you to input dates. Click Review on the node.
4. Select the Start date and End date of the period you would like to cover.
5. Click Back to Workflow
6. Click Continue on the node.